Police, fire departments offer guidelines for 9-1-1 calls during COVID-19 outbreak

The Buffalo Grove Fire and Police departments are urging residents follow specific guidelines if they need to call 9-1-1.
 Fire Department officials says there has seen an “alarming increase in the number of residents calling 9-1-1, but not reporting their symptoms to the operator.
This is important because, say Fire Department officials, first responders need to stay as healthy as possible so that they are able to respond to all 9-1-1 calls. Persons potentially infected with COVID-19 need to report their symptoms to the 9-1-1 operator, so responding firefighters and paramedics can have the appropriate protective equipment protect them from potential exposure
Residents are asked to be truthful when calling 9-1-1 and report if they are coughing, have tightness in the chest or are running a fever. Response to any and all 9-1-1 calls will not be affected if you report having any symptoms.

           The Police Department has received numerous calls reporting residents gathering in public. If groups of people are not abiding by social distancing recommendations (staying six feet away from individuals and gathering in groups of more than) call 9-1-1.
Residents are reminded, that playgrounds, sports courts and disc golf courses are all closed to the public. However, soccer fields, baseball diamonds and other large outdoor areas are open. Residents are urged to use these areas responsibility and to follow all safety recommendations.

Indian Trails Library lists services
Despite its building being closed, the Indian Trails Public Library is still open for business.
In the past week, the Library has started launched several programs, including Live Chat, a feature on our website, that offers patrons the chance to text with a librarian.  This is available from 9 a.m. to 5 p.m. Monday through Saturday, and from noon to 5 p.m. on Sundays, 12-5 p.m..
The Live Chat is in the lower right corner of the Library’s home page.
            The Library is also offering:
Online library card registration -- Residents who do not have a library card, can register online to access digital material, including e-resources and e-books until June 1. Persons getting a library card can visit the library after it reopens and get a permanent card.
            Virtual programs -- We’ve already launched a few, including a fiber arts meet-up and youth book discussion and story times on YouTube. Everything will be posted on our monthly calendar.
Coming up this week:
Wills & Trust - Mon., April 6, 7 p.m.
Hitting your Stride at Midlife and Beyond - Tue., April 7, 2 p.m.
Stitch Together Virtual Meet-up - Fri., April 10, 6 p.m.
The Library has one-on-one appointments are available via phone, by request. It is also offering extended due dates for all materials until June 2.
A list of community and business resources is regularly updated on the website


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